Help Center

• What is KSI Dressform?
  
  KSI Dressform is a company specializing in the creation and customization of tailor-fit dressforms for fashion professionals, brands, and educational institutions. We combine expertise in anthropometric studies with advanced technology to deliver precise and innovative solutions for garment fitting.
   

• How long has KSI Dressform been in business?
  
  KSI Dressform was founded in 1988, drawing on decades of experience in anthropometric research and garment design to establish itself as a leader in the apparel industry.
   

• Where is KSI Dressform located?
  
  Our headquarters and production facilities are located in South Extension Part 1 and Okhla Industraial Area Phase 1 respectively, serving clients globally with our tailor-fit dressform solutions.
   

Products and Services:
​

• How are KSI dressforms different from standard dressforms?
  
  Our dressforms are crafted with precision and attention to detail, reflecting real human anatomy to ensure accurate garment fittings. We integrate advanced materials and technology to enhance durability and functionality.
   

• Do you offer customization options for dressforms?
  
  Yes, we provide customization options to tailor dressforms according to specific measurements, poses, and other requirements specified by our clients.
   

• What materials are used in your dressforms?
  
  Our dressforms are constructed using high-quality materials that ensure durability and fidelity to the human form, contributing to their reliability in garment production and fitting processes.
   

• What types of dressforms does KSI Dressform offer?
  
  KSI Dressform offers a range of dressforms tailored to meet diverse industry needs, including standard forms, custom-made dressforms, adjustable fittings, and specialized models for men, women, and children.
   

Ordering and Purchasing:
 

• How can I purchase a dressform from KSI Dressform?
  
  Dressforms can be purchased directly through our website or by contacting our sales team for personalized assistance.
   

• Are there minimum order quantities for purchasing dressforms?
  
  We accommodate orders of varying sizes, from individual purchases to bulk orders, tailored to meet the needs of our diverse clientele.
   

• What payment methods do you accept?
  
  We accept payments via major credit cards, bank transfers, and other secure online payment methods for convenience and security.
   

• Do you offer bulk discounts for large orders?
  
  Yes, we provide competitive pricing and incentives for bulk orders. Please contact our sales team to discuss specific pricing and discounts.
   

Fit and Sizing:
 

• How can I determine which size dressform is right for me?
  
  Our team can assist you in selecting the appropriate dressform size based on your specific requirements and measurements. We offer guidance to ensure optimal fit and functionality.
   

• Can I request a custom-made dressform?
  
  Absolutely! We specialize in creating custom-made dressforms tailored to individual measurements, poses, and other specifications to meet your unique needs.
   

• Do you provide assistance with fitting and measurements?
  
  Yes, we offer expert guidance and support to ensure accurate measurements and fitting adjustments, enhancing the usability and effectiveness of our dressforms.
   

Shipping and Delivery:
 

• What are your shipping options and costs?
  
  We offer various shipping options to accommodate domestic and international deliveries. Shipping costs are calculated based on the destination and order specifications.
   

• How long does it take to receive a dressform after ordering?
  
  Delivery times vary depending on the customization and shipping method chosen. Our team provides estimated delivery timelines upon order confirmation.
   

• Do you ship internationally?
  
  Yes, we ship dressforms globally to meet the needs of our international clientele. Please contact us for specific shipping arrangements and costs.
   

Returns and Exchanges:
 

• What is your return policy for dressforms?
  
  We have a comprehensive return policy that allows for returns within a specified period if the dressform does not meet your expectations. Please review our detailed return policy for specific terms and conditions.
   

• How do I initiate a return or exchange?
  
  To initiate a return or exchange, please contact our customer service team for assistance. We will guide you through the process and provide necessary instructions for returning the dressform.
   

• Are there any fees associated with returns or exchanges?
  
  Fees associated with returns or exchanges may apply depending on the circumstances. Our customer service team will provide clarification on any applicable fees.
   

Maintenance and Care:
 

• How should I care for my KSI dressform to ensure longevity?
  
  We recommend regular maintenance and proper care to extend the lifespan of your dressform. Guidelines for care and maintenance are provided with each dressform purchase.
   

• Do you offer repair services for dressforms?
  
  Yes, we offer repair services for dressforms, including cloth replacement, component repairs, and adjustments. Please contact us for more information and to discuss your repair needs.
   

• What should I do if my dressform requires adjustments or repairs?
  
  If your dressform requires adjustments or repairs, please contact our customer service team to discuss options for resolving any issues promptly and effectively.
   

Technical Support:
 

• Do you provide technical support or assistance with using your dressforms?
  
  Yes, we offer technical support to assist with setting up, using, and maintaining your dressforms. Our team is available to answer questions and provide guidance as needed.
   

• Are there instructional resources available for setting up or using dressforms?
  
  We provide instructional materials and resources to help you maximize the functionality and effectiveness of your KSI dressform. These resources are accessible through our website and customer support channels.
   

Customer Service:
 

• How can I contact customer service at KSI Dressform?
  
  You can contact our customer service team via email, phone, or through our website's contact form. We are committed to providing responsive and personalized assistance to address your inquiries and concerns.
   

• What are your customer service hours?
  
  Our customer service hours are 10 AM - 4 PM Mondays to Friday. Our team strives to respond to inquiries promptly during these hours.
   

• Do you have a warranty or guarantee for your dressforms?
  
  Yes, we stand behind the quality and craftsmanship of our dressforms. We offer a warranty or guarantee to ensure your satisfaction with our products. Specific terms and conditions may apply, so please review our warranty policy for details.
   

About Us:
 

• Can you tell me more about the history of KSI Dressform?
  
  KSI Dressform was founded with a vision to revolutionize garment fitting through advanced technology and precision craftsmanship. Our journey is rooted in a commitment to excellence and innovation, making us a trusted partner for fashion professionals worldwide.
   

• What sets KSI Dressform apart from other dressform providers?
  
  KSI Dressform distinguishes itself by combining expertise in anthropometric studies with state-of-the-art technology to create tailor-fit solutions that meet the diverse needs of our global clientele. We prioritize accuracy, durability, and customer satisfaction in every aspect of our business.
   

• How does KSI Dressform contribute to the fashion industry?
  
  We contribute to the fashion industry by empowering designers, brands, and educators with tools that enhance creativity and ensure superior fit in garment design. Our commitment to innovation and precision drives us to continually evolve and innovate in the dynamic world of fashion.